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Can I extend my policy dates to cover me if it runs out while I’m still overseas (or buy a new policy)?

For International and Australian Comprehensive policies:

If you have a Return Trip or a Multi-City Trip policy and want to change the dates of your trip to return later, you can ask us to extend your policy. We will consider your request if you ask us prior to the Policy End Date shown in your Certificate of Insurance, and you haven’t claimed and don’t intend to claim for an event that has already happened. If we agree to extend your policy, we will require an additional premium.

Your policy may be extended as many times as you need in order to complete your trip, up to a total of 365 days from the date you departed from your home, but you must apply for each extension. If we agree to extend your cover, we won’t cover you for any event or loss or circumstance you were aware of or should have been aware of at the time you requested the extension.

You cannot extend a One-Way Trip policy.

To extend your policy, call us on 1800 954 270 (within Australia) or +61 3 9522 4840 (from overseas), Monday to Friday 8 am to 7 pm and Saturday and Sunday 9 am – 4 pm. 

For Annual Multi Trip policies:

You cannot extend the Policy End Date shown on your Certificate of Insurance, or extend cover for any one trip beyond 45 days under this policy.

If you are travelling for longer than 45 days you can, however, apply for an International Comprehensive or Australian Comprehensive policy as applicable by calling us on +61 3 9522 4840 to cover the additional days, from the 46th day and up to a maximum of 365 days from the date you commenced your trip.

Note: If you purchased your Qantas Travel Insurance policy before 19 July 2023, please click here.

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