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How do I set up an online account?

Whether you bought your car insurance policy online or over the phone, setting up an online account is simple. When you purchased your policy, you either provided your existing QFF membership number or joined QFF and received your new membership number.

Using these details, you can login online and manage your policy. All you need to do is either:

  • Go to or
  • Select login on the Qantas Insurance website and select car insurance from the menu

If you are unable to login using your details, please give us a call on 13 49 60.

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