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Am I covered for emergency repairs?

If an 'event' is threatening the safety of your household members or is continuing to cause damage, we ask (where it is safe to do so) that you take reasonable action to prevent further damage and secure your home where possible.

If you appoint a tradesperson for an emergency repair, then you can submit your expenses for review as part of your claim. Make sure that you document the repair and save invoices, receipts, and photographs taken at the time of the incident.

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