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When is the COVID-19 support package ending?

Elements of our COVID-19 support package are still available, and have been extended until 31 December 2022. You can read more about it here, and below:

  • Psychology cover on Extras: All members with Extras are covered for psychology up to a limit of $300 for the period from 1 April 2020 until 31 December 2022, at no added cost. (Claimable as a one-time benefit only).
  • Expanded cover for COVID-19 related hospital treatment: Available across any level of Hospital cover where these treatments are usually excluded, at not added cost.

Good news: Telehealth is here to stay

We’re pleased to advise that benefits for telehealth services, introduced to help members access Extras services during the pandemic, are here to stay. We will continue to cover selected telehealth services, such as physiotherapy, dietetics and psychology in line with your level of Extras cover.* So, you can continue focusing on staying healthy, from the comfort of home.

We are continuing to monitor the pandemic as it unfolds and will keep our members informed about any additional support options available.

* Subject to your chosen level of cover, policy exclusions, waiting periods and limits.

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