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Can I use my own repairer?

As a Qantas Home Insurance customer, you’ll be pleased to know that you have access to our repairer network, which offers a lifetime guarantee on the workmanship provided in repairing your home. 

If you choose not to use our selected repairer, we will offer to cash settle your claim. If your claim is cash-settled you’ll receive the amount to cover your repair/s, determined by one of our repairers, and for you to spend with a repairer of your choice.

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