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What happens in an assessment?

Sometimes, we’ll need to take a closer look at what happened to your property. We might send someone out to gauge the level of work needed, or to help us determine if the damage/loss is from an insured event.

We can conduct the assessment in person with one of our assessors or a partner builder/repairer, or in some cases, we can conduct a virtual assessment using pictures and videos.

If that’s the case, we’ll reach out to you, and book the time that best suits everyone.

For more details on how to lodge a home insurance claim and what you can expect from the process, please see here.

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