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What is a First Choice network physiotherapy provider and how do I find one?

The First Choice physiotherapy network includes selected providers who offer eligible members agreed rates* and access to No Gap^ offers on selected treatments. The network already includes more than 3,500 physiotherapy providers across Australia, and we’re continuing to invest in and expand it.

Before your next appointment, use the Find a Provider tool to check whether your physiotherapist is in the network or find a First Choice provider near you.

Visiting a First Choice network provider means:

  • You’ll get a percentage of your provider’s fee back on eligible services, based on your level of cover.
  • You’ll get agreed rates*, which are set fees First Choice providers charge nib members for selected physiotherapy services. Agreed rates can help you stretch your Extras limits further.
  • Depending on your cover, you can get 100% back on your initial consultation^ at selected No Gap providers within the First Choice network and 50% to 75% back on follow-up appointments, depending on your level of Extras cover and up to annual limit.

nib First Choice providers (i.e. our network) offer competitive fees for many commonly claimed treatments and consultations. These fees are reviewed at least annually and are subject to change. Always check nib.com.au/health-services/find-a-provider before booking to see if your provider participates or simply ask your provider if they are part of nib’s network at the time of booking. Providers occasionally leave the nib First Choice network so it’s important to check before booking to avoid disappointment. Annual limits, waiting periods and T&Cs apply.

^Covers 100% of the First Choice agreed rate for an initial consultation (item 500). Excludes follow-ups, long consults, telehealth and group classes. Subject to waiting periods, annual/service limits, and nib Fund Rules and Policy Booklet terms. Visit First Choice network physio.

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