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What types of car insurance does Qantas offer?

Qantas Car Insurance has got you covered three ways: Comprehensive Car Insurance : Gives you peace of mind, knowing you are covered for loss or damage to your car due to an accident (even if you’re a…

What’s covered under Comprehensive car insurance?

BENEFIT 24/7 Claims ✔ New Car Replacement Whichever comes earlier, 2 years or 40,000km from original registration Towing Costs ✔ Hire Car Following Theft Similar hire car up to $1,000 (limit 14 days)…

Which car insurance is compulsory to have?

As the name suggests, Compulsory Third Party (CTP) Insurance (also known as a Green Slip) is required before a vehicle can be registered and legally driven on the road. It covers your legal liability…

What's the difference between Third Party Property and Compulsory Third Party (CTP) insurance?

Third Party Property Only car insurance is optional. It covers your legal liability for any damage your car causes to someone else’s property, for example, their car or home. Compulsory Third Party (…

Would Third Party Property, Fire and Theft Insurance cover attempted theft-related damage to my car or personal items stolen from my car?

No, Third Party Property, Fire and Theft Insurance does not cover damage as a result of the attempted theft of your car. It also doesn’t cover any personal items stolen from your car. If you are want…

What is a car insurance excess?

An excess is the amount you may have to pay when you make a claim on your car insurance. Depending on the circumstances of your claim, more than one excess may apply (see examples below). For example…

When do I need to pay an excess?

You need to pay an excess for each incident which is the subject of a claim, unless your car is involved in a no fault accident. Some examples of when an excess needs to be paid include: If you have…

When do I not need to pay an excess?

You do not need to pay an excess if your car is involved in a no fault accident and we decide that the driver of another vehicle (or person) was entirely at fault. This doesn’t apply however, when th…

What is a No Claim Discount?

A no-claim discount (NCD) is a discount on your Comprehensive Car Insurance premium that increases each year you don’t make an at-fault claim (it’s also sometimes called a no-claim bonus or no-claims entitlement). The more consecutive years you’re insured and remain claim-free, the bigger your discount.

What is a ‘no fault’ accident?

A no fault accident is one where: we decide the driver of the other vehicle (or another person) was entirely at fault; and. you are able to provide us with, or we can obtain, the at fault driver’s fu…

What is a Target Market Determination (TMD)?

A Target Market Determination (TMD) provides details on who our Products are designed for; how our Products are distributed; our reporting obligations; and when the insurer will review the Target Market Determination.

What is “Your duty not to make a misrepresentation”?

Your answers will help us decide whether to insure you, and on what terms. Each question we ask you is important. Please answer each one fully, accurately and honestly.

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