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Qantas Travel Insurance Competition 2024

Take out a Qantas Travel Insurance policy by 26 November 2024 for your chance to win.

Prizes:

  • 1 x $15,000 Qantas Luxury Holidays Voucher
  • 5 x $2,000 Qantas Luxury Holidays Vouchers

How to enter:

  • Log into your Qantas Frequent Flyer account and take out a Qantas Travel Insurance policy by 26 November 2024 and you’ll receive one entry into the draw.

Prize draw:

Winners will be drawn on Monday 2 December 2024, and announced here by Wednesday 4 December 2024

Promotion Terms and Conditions:

1. Information on how to enter forms part of the terms and conditions of entry. Entry into the Promotion is deemed acceptance of these terms and conditions. Headings in this document are included for ease of reference, and do not affect interpretation in any way.

2. The Promoter is Qantas Airways Limited (ABN 16 009 661 901) of 10 Bourke Road, Mascot, NSW 2020 (Telephone: 13 11 31) (Promoter).

Duration

3. All references to time in this document are a reference to the local time in Sydney, New South Wales, Australia on the date stated. The Promotion commences at 12:01am (AEST) on Thursday 29 August 2024 and closes at 11:59pm (AEDT) on Tuesday 26 November 2024. (Promotion Period).

Eligibility to enter

4. Entry into the Promotion is open only to Eligible Entrants defined as individuals who:

a. are Australian residents;

b. are Qantas Frequent Flyer members 18 years of age or older, with a valid email address or mobile number linked to their Qantas Frequent Flyer account; and

c. takes out a Qantas Travel Insurance policy as a primary policyholder during the Promotion Period,

Eligible Entrants does not include:

i. directors, management, employees and their immediate families of the Promoter and its related bodies corporate and registered travel companions of employees of the Promoter and its related bodies corporate;

ii. directors, management, employees and their immediate families of AIG and its related bodies corporate and registered travel companions of employees of AIG and its related bodies corporate; or 

iii. individuals who cancel their Qantas Travel Insurance policy at any time between 29 August 2024 and 26 November 2024 and after cancelling, do not purchase another Qantas Travel Insurance policy during the Promotion Period.

Entry into the promotion

5. Eligible Entrants will automatically receive one entry into the draw for the Promotion when, during the Promotion Period, they take out a Qantas Travel Insurance policy as a primary policyholder and quote their Qantas Frequent Flyer number.

6. There is a maximum of one entry for each Qantas Travel Insurance policy. 

7. The Promoter is not responsible for any lost, late or misdirected entries. 

8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers, falsifies or otherwise interferes with the Promotion entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

Drawing of entries 

9. The draw will take place at 10:00am (AEDT) on Monday 2 December 2024 at Mike Da Silva & Associates (Australia) Pty Ltd (MDSA) at Level 16, 1 Denison Street, North Sydney NSW 2060. The draw will be conducted by MDSA (Drawer).

10. The result of the draw is final. No correspondence in relation to the validity of the result will be entered into. 

The prizes

11. The Major Prize is one Qantas Luxury Holidays voucher to the value of AU$15,000 (the Major Prize). The Minor Prize is one Qantas Luxury Holidays voucher each to the value of AU$2,000 (the Minor Prize). The first Eligible Entrant drawn will win the Major Prize, and the next five (5) Eligible Entrants drawn will win a Minor Prize. The Major and Minor Prizes are valid until 2 December 2027 and can be used for part or full payment of your booking with Qantas Luxury Holidays. Except for revised or cancelled bookings, the Major and Minor Prizes can be used multiple times if the balance remains, and in the case where you spend a portion of the total value, you will receive an automated email with a new voucher code for the remaining amount of the relevant prize. If after using the total value of your Major or Minor Prize and there is a balance remaining to be paid to Qantas Luxury Holidays, you must pay this balance with a credit/charge card or through the use of Qantas Points. If you make a change to your booking, any applicable change fees will need to be paid by you with a credit/charge card. If the value of your revised booking is greater than the original booking, you will be required to pay the difference with a credit/charge card to secure your revised booking. If the value of your revised booking is less than the original booking, you will be refunded the difference to the original method of payment (up to a maximum of the amount paid in cash or Qantas Points - any amount paid using a voucher is non-refundable). If you cancel your booking, the value of the Major or Minor Prize voucher will not be refunded and no replacement voucher will be issued. Any booking cancellation fees cannot be paid for using the Major or Minor Prize voucher, and will be payable by you with a credit/charge card. Major or Minor Prize vouchers are not exchangeable or redeemable for cash or other goods or services. Major or Minor Prize vouchers may be transferred at the Promoter’s sole discretion acting reasonably, but are not valid if sold. 

12. The maximum total prize pool value is AU$25,000. The Promoter accepts no responsibility for change in prize value between now and the ultimate date on which the prize is drawn or used. 

13. The prize must be used as stated and no compensation will be payable if the winner is unable to use the prize as stated. The prize is not exchangeable or redeemable for cash or other goods or services. It is a condition of accepting the Major or Minor Prize that the winner accepts the conditions of use of the prize.

14. If the Major or Minor Prize (or part of such prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute such prize (or that part of such prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

Notification of the winner

15. The winners of the Major Prize and Minor Prizes will be notified by email and phone (as noted on their Qantas Frequent Flyer account) within 2 business days of the draw, their names will be published on https://insurance.qantas.com/help-and-support/travel-insurance/qantas-travel-insurance-competition-2024 from Monday 9 December 2024 for a period of 28 days and announced in The Australian newspaper on Monday 9 December 2024. The Major Prize and Minor Prizes will be sent to the email addresses of the winners within 28 days of us notifying them as a winner, and them accepting the prize.

Right of the Promoter to redraw

16. The Promoter reserves the right to redraw in the event of an entrant being unable to satisfy these Promotion Terms and Conditions, or an Eligible Entrant forfeiting, or not claiming the relevant prize. If a prize remains unclaimed at 5:00pm (AEDT) on Monday 3 March 2025, a second chance draw will be conducted by the Drawer on Monday 10 March 2025 at the same time and place as the original draw, subject to any written direction given under applicable law. The winner/s determined in accordance with this clause will be notified by email and phone within 2 business days after the draw and their name/s will be published on https://insurance.qantas.com/help-and-support/travel-insurance/qantas-travel-insurance-competition-2024 from Monday 17 March 2025 for a period of 28 days and announced in The Australian newspaper on Monday 17 March 2025.

Limitation of liability and variation of terms

17. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. The Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this Promotion.

18. The Promoter, its related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses, costs or personal injuries arising out of this Promotion, the promotion of this Promotion or the use of any prize, including but not limited to any breach of these Terms and Conditions, contract or tort (including negligence) and any other common law, equitable or statutory remedy (Damages) whatsoever, including but not limited to direct, indirect and consequential Damages, including Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things, even if those Damages were in the contemplation of the Promotion Parties.

19. The exclusion of liability in clause 18 does not apply to limit or exclude liability: 

a. for personal injury or death suffered or sustained in connection with the supply of goods or services which are supplied by the Promoter in the ordinary course of business. To remove doubt, third party goods or services, which other than in connection with this promotion, are in the normal course of business supplied by a third party unrelated to the Promotion Parties, are not supplied by the Promoter in the ordinary course of business; or

b. to the extent it is not permissible at law to limit or exclude liability in the manner contemplated in that clause (in which case that liability is limited to the maximum extent allowable by law). 

Entry details and privacy

20. Entry details remain the property of the Promoter. The name and photograph of the winners may be used for promotional purposes by the Promoter, unless the winner otherwise notifies the Promoter at the time of accepting the prize. Entrants consent to the Promoter using personal information provided in connection with this Promotion for the purposes of facilitating the conduct of the Promotion and awarding any prizes (including to third parties and any applicable statutory authorities). Without limiting the foregoing, entrants’ personal information provided in connection with this Promotion will be handled in accordance with the Promoter’s Privacy Statement, visit here to obtain a copy. 

Important information and conditions about competitions on Facebook

21. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Eligible Entrants understand and agree that they are providing their information to the Promoter and not to Facebook. By entering this competition, each Eligible Entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to the Promoter, not Facebook.

22. At all times, Eligible Entrants agree to act in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php, and other related policies.

Important information and conditions about competitions on Instagram 

23. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Eligible Entrants understand and agree that they are providing their information to the Promoter and not to Instagram. By entering this competition, each Eligible Entrant releases Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to the Promoter, not Instagram.

24. At all times, Eligible Entrants agree to act in accordance with the Instagram Terms of Use, which can be viewed at http://instagram.com/about/legal/terms, and other related policies.

Tax Implications

25. The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Independent financial advice should be sought.

Permit details

26. Authorised under NSW Permit No. NTP/10633, ACT Permit No. TP24/01728, SA Licence No. T24/1333.

Qantas Travel Insurance Disclaimer

27. Qantas Travel Insurance is issued by AIG Australia Limited ABN 93 004 727 753, AFSL 381686 (“AIG”). The Promoter, Qantas Airways Limited is AIG’s authorised representative (AR 261363). You should consider whether the advice is suitable for you and your personal circumstances. Before making any decision to buy the travel insurance, you should read the Product Disclosure Statement (PDS),Target Market Determination (TMD) and Financial Services Guide (FSG).

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