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Should I get home insurance?

It’s not a legal requirement, however your lawyer or conveyancer will usually recommend you insure your home (or investment property) when you exchange signed copies of the purchase contract with the…

How much is home insurance?

The cost can vary depending on the type of cover you’re after, where the property is located, the type of property you are insuring, how secure the building is, your age and more. To find out more ge…

Does Qantas Home Insurance have a cooling-off period?

Yes - Qantas Home Insurance policies have a 21-day cooling-off period. If you cancel your policy within 21 days of buying or renewing it and you haven’t made a claim, you’ll receive a full refund of…

I’m selling my house - what do I need to do with my insurance?

If you’re selling your house and buying another one, it’s a good idea to keep your current home (and contents) insured until settlement day (which is usually 30–90 days after you and the buyer sign t…

Can home insurance be transferred to another home?

Yes, if you’re a Qantas Home Insurance customer and you sell your home and move into another one, you’re able to transfer your policy to your new address (subject to underwriting approval). All you n…

I’m building a house, so when should I get home insurance?

You’re able to get home insurance for a new build as soon as you have obtained the certificate of occupancy. Get a quote online or call us on 13 49 60.

Do I need to list, or specify, home contents on my policy?

It’s up to you whether you want to list your contents on your policy. For extra peace of mind however, you can specify the following: contents you want to insure for more than our benefit limit (wher…

What if the amount I insure my home for is too low?

It’s important that your home is insured for the cost of what it would take to rebuild it at today’s prices. Need help working out exactly what you should be insuring your home for? Our handy Home In…

When does my home insurance take effect?

Your Qantas Home Insurance will take effect on the day you buy the policy, or on the day you’ve specifically chosen for your cover to begin. It’s important to note that we will not cover any loss or…

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