Travel Insurance

International Travel Insurance

  • Comprehensive single trip cover for travel overseas.
  • Includes a range of COVID-19 benefits.
  • Earn 2,000 points with an International policy when you purchase by 12 March. 

What does our international travel insurance cover?

COVID-19 Benefits

Comprehensive cover for emergency overseas medical and trip cancellation if you or someone you’re travelling with is diagnosed with COVID-19.

Emergency Medical Expenses

Unlimited cover for emergency overseas medical expenses if you get sick (including COVID-19 diagnosis) or injured while on your trip.

Cancellation Costs

Unlimited cover for trip cancellation costs if you get sick (including if you are diagnosed with COVID-19) before or while you’re on your trip.

Rental car excess

Up to $8,000 (per policy) to cover the insurance excess if you have an accident or if the car is stolen.

Luggage & personal effects

Up to $15,000 cover if your luggage is lost, stolen or damaged while travelling, plus up to $1,600 to replace any essentials if your luggage is delayed by at least 6 hours.

Read our FAQs

This is a summary of cover only. Please read the PDS for full details of benefits, limits / sub-limits, exclusions and key risks.

International Comprehensive travel insurance benefits

  • Emergency overseas medical expenses if you get sick or injured (including if you have a COVID-19 diagnosis) while travelling.

  • Emergency dental treatment if you have an injury or severe pain while travelling.

  • Travel costs related to cancelling or shortening your trip (including if you or a travelling companion are diagnosed with COVID-19).

  • Cover if your pre-booked public transport such as a flight or train trip is delayed by more than six hours.

  • Rental car insurance excess if you have an accident or if the car is stolen.

  • Replacement cost for luggage that’s lost, stolen or damaged while travelling.

  • Replace essential personal belongings if your luggage is delayed by more than six hours.

  • Replace travel documents that are lost or stolen while travelling.

  • Childcare and pet accommodation in Australia if something happens to you on your trip and you can’t get home as planned.

  • Plus cover for activities such as cruises, recreational scuba diving under 40m and trekking below 3000m are automatically covered.

What's not covered

  • Epidemics or pandemics (except for benefits that specify cover for COVID-19 diagnosis).

  • Government imposed travel restrictions.

  • Medical conditions that are not automatically covered by our policy, or you have not applied and been approved for optional Existing Medical Conditions cover.

  • Luggage that’s left unattended.

  • Pregnancy related costs if you’re more than 26 weeks pregnant at the start of or during your trip.

  • Extreme or competition sports.

  • Snow sports such as skiing unless you purchase the Snow Sports option.

  • Destinations that have “Level 4 – Do Not Travel” warnings or are under sanctions.

Additional options for our international travel insurance

You may want to consider the following optional covers for added protection.

Snow Sports Cover

Cover for snow sports such as skiing, snowboarding and tobogganing while on your trip. It provides cover for emergency overseas medical costs if you’re injured during a snow sports activity, as well as costs for damaged equipment, pre-paid lift passes, lessons or ski gear hire and if the ski field is closed.

Existing Medical Conditions

Cover for existing medical conditions that are not automatically covered under our policy. You can complete the online medical screening when you’re purchasing the policy and we’ll tell you immediately if we can cover your conditions and if there is an additional premium payable.

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Do you travel often?

Why not consider our Annual Multi Trip policy? Designed for frequent travellers with cover for an unlimited number of trips within Australia and overseas in a 12-month period. Each trip can be up to a maximum of 45 days. Trips within Australia must be more than a 100 km radius from your home or usual place of work in Australia.

Reasons to choose Qantas Travel Insurance for your overseas trip

Comprehensive Cover

Our range of travel insurance policies provide comprehensive cover and value for money.

24/7 Emergency Assistance

Our Travel Assistance team is available 24 hours a day, seven days a week, if you have a travel emergency while on your trip.

Easy Claims Process

Claims can be lodged online 24 hours a day, 7 days a week online via our claims portal.

Earn Qantas Points

All Qantas Travel Insurance policies earn Qantas Points. Plus, purchase a policy by 12 March to earn 2,000 bonus Qantas Points. 

If something goes wrong, we’re here to help

24/7 Emergency Assistance

By choosing Qantas Travel Insurance, you have direct access to our Travel Assistance team 24 hours a day, seven days a week, if you have a travel emergency or require assistance during your trip.

Call: 1800 954 016 (within Australia) or +61 3 9522 4838 (outside Australia)

Email: qantasinsuranceassistance@aig.com

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Make a claim

If your trip hasn’t gone as planned and you need to make a claim, we’re here to help you every step of the way.

Claims can be lodged 24 hours a day, 7 days a week online via our claims portal or by downloading a claim form and emailing it to us. 

Call: 1800 954 017 (within Australia) or +61 3 9522 4839 (from overseas)

Email: qantasinsuranceclaims@aig.com

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Frequently Asked Questions

Important Information

Qantas Travel Insurance is issued by AIG Australia Limited ABN 93 004 727 753, AFSL 381686 (“AIG”). Qantas Airways Limited is an authorised representative (AR 261363) of AIG. This is general advice only and your objectives, financial situation or needs have not been taken into account. You should consider whether the advice is suitable for you and your personal circumstances. Before making any decision to buy the travel insurance, you should read the Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG).

You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.