COVID-19 Benefits
Comprehensive cover for emergency overseas medical and trip cancellation if you or someone you’re travelling with is diagnosed with COVID-19.
Annual Multi Trip Travel Insurance
- Comprehensive cover for as many Australian and International trips you can take over a 12 month period.
- Cover includes unlimited overseas medical expenses and trip cancellation costs.
- Earn up to 10,000 Qantas Points when you purchase a policy by 28 May.
All policies earn Qantas Points. To earn the maximum amount of points a min. spend of $1,000 applies. Points will be awarded up to 6 weeks from the date of departure.
What does our annual multi trip travel insurance cover?
Emergency Medical Expenses
Unlimited cover for emergency overseas medical expenses if you get sick or injured (including COVID-19 diagnosis) while on your trip.
Cancellation Costs
Unlimited cover for trip cancellation costs if you get sick (including COVID-19 diagnosis) before or while you’re on your trip.
Rental car excess
Up to $8,000 (per policy) to cover the insurance excess if you have an accident or if the car is stolen.
Luggage & personal effects
Up to $15,000 cover if your luggage is lost, stolen or damaged while travelling, plus up to $1,600 to replace any essentials if your luggage is delayed by at least 6 hours.
Annual Multi Trip travel insurance benefits
Emergency overseas medical expenses if you get sick or injured (including COVID-19 diagnosis) while travelling.
Emergency overseas dental treatment if you have an injury or severe pain while travelling.
Travel costs related to cancelling or shortening your trip (including if you or a travelling companion are diagnosed with COVID-19).
Cover if your pre-booked public transport such as a flight or train trip is delayed by at least six hours.
Rental car insurance excess if you have an accident or if the car is stolen.
Replacement cost for luggage that’s lost, stolen or damaged while travelling.
Replace essential personal belongings if your luggage is delayed by at least six hours.
Replace travel documents that are lost or stolen while travelling for overseas trips.
Childcare and pet accommodation in Australia if something happens to you on your overseas trip and you can’t get home as planned.
Plus cover for activities such as cruises, recreational scuba diving under 40m and trekking below 3000m are automatically covered.
What's not covered
Epidemics or pandemics (except for benefits that specify cover for COVID-19 diagnosis).
Government imposed travel restrictions.
Medical conditions that are not automatically covered by our policy, or you have not applied and been approved for optional Existing Medical Conditions cover.
Luggage that’s left unattended.
Pregnancy related costs if you’re more than 26 weeks pregnant at the start of or during your trip.
Extreme or competition sports.
Snow sports such as skiing unless you purchase the Snow Sports option.
Destinations that have “Level 4 – Do Not Travel” warnings or are under sanctions.
Additional options for our annual multi trip insurance
You may want to consider the following optional covers for added protection.
Snow Sports Cover
Cover for snow sports such as skiing, snowboarding and tobogganing while on your trip. It provides cover for emergency overseas medical costs if you’re injured during a snow sports activity, as well as costs for damaged equipment, pre-paid lift passes, lessons or ski gear hire and if the ski field is closed.
Existing Medical Conditions
For overseas trips only, cover for existing medical conditions that are not automatically covered under our policy. You can complete the online medical screening when you’re purchasing the policy and we’ll tell you immediately if we can cover your conditions and if there is an additional premium payable.
Reasons to choose Qantas Annual Multi Trip Travel Insurance
Comprehensive Cover
Our range of travel insurance policies provide comprehensive cover and value for money.
24/7 Emergency Assistance
Our Travel Assistance team is available 24 hours a day, seven days a week, if you have a travel emergency while on your trip.
Easy Claims Process
Claims can be lodged online 24 hours a day, 7 days a week online via our claims portal.
Earn Qantas Points
All Qantas Travel Insurance policies earn Qantas Points. Plus, purchase a policy by 28 May to earn up to 10,000 bonus Qantas Points.
If something goes wrong, we’re here to help
24/7 Emergency assistance
By choosing Qantas Travel Insurance, you have direct access to our Travel Assistance team 24 hours a day, seven days a week, if you have a travel emergency or require assistance during your trip.
Call: 1800 954 016 (within Australia) or +61 3 9522 4838 (outside Australia)
Make a claim
If your trip hasn’t gone as planned and you need to make a claim, we’re here to help you every step of the way.
Claims can be lodged 24 hours a day, 7 days a week online via our claims portal or by downloading a claim form and emailing it to us.
Call: 1800 954 017 (within Australia) or +61 3 9522 4839 (from overseas)
Frequently Asked Questions
Important Information
Qantas Travel Insurance is issued by AIG Australia Limited ABN 93 004 727 753, AFSL 381686 (“AIG”). Qantas Airways Limited is an authorised representative (AR 261363) of AIG. This is general advice only and your objectives, financial situation or needs have not been taken into account. You should consider whether the advice is suitable for you and your personal circumstances. Before making any decision to buy the travel insurance, you should read the Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG).
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.