Travel Insurance

Australian Travel Insurance

  • Comprehensive single trip cover for domestic travel within Australia.
  • Includes cover for trip cancellation, baggage and car rental excess.
  • Earn 150 Qantas Points with an Australian policy when you purchase by 12 March. 

What does our Australian travel insurance cover?

COVID-19 Benefits

Comprehensive cover for trip cancellation if you or someone you’re travelling with is diagnosed with COVID-19.

Cancellation Costs

Up to $5,000 cover for trip cancellation costs if you get sick (including COVID-19 diagnosis) before or while you’re on your trip.

Trip Delay

Up to $600 cover if your trip is delayed by at least 6 hours and more.

Rental car excess

Up to $8,000 (per policy) to cover the insurance excess if you have an accident or if the car is stolen.

Luggage & personal effects

Up to $5,000 cover if your luggage is lost, stolen or damaged while travelling, plus up to $600 to replace any essentials if your luggage is delayed by at least 6 hours.

Read our FAQs

This is a summary of cover only. Please read the PDS for full details, limits / sub-limits and exclusions.

Australian Comprehensive travel insurance benefits

  • Travel costs related to cancelling or shortening your trip (including if you or a travelling companion are diagnosed with COVID-19).

  • Cover if your pre-booked public transport such as a flight or train trip is delayed by at least six hours.

  • Rental car insurance excess if you have an accident or if the car is stolen.

  • Replacement cost for luggage that’s lost, stolen or damaged while travelling.

  • Replace essential personal belongings if your luggage is delayed by at least six hours.

What's not covered

  • Epidemics or pandemics (except for benefits that specify cover for COVID-19 diagnosis).

  • Government imposed travel restrictions.

  • Any existing medical condition or complication arising from it.

  • Luggage that’s left unattended.

  • Pregnancy related costs if you’re more than 26 weeks pregnant at the start of or during your trip.

  • Extreme or competition sports.

  • Snow sports such as skiing unless you purchase the Snow Sports option.

Optional cover for our Australian travel insurance

You may want to consider the following optional cover for added protection.

Snow Sports Cover

Cover for snow sports such as skiing, snowboarding and tobogganing while on your trip. It provides cover for costs for damaged equipment, pre-paid lift passes, lessons or ski gear hire and if the ski field is closed.

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Do you travel often?

Why not consider our Annual Multi Trip policy? Designed for frequent travellers with cover for an unlimited number of trips within Australia and overseas in a 12-month period. Each trip can be up to a maximum of 45 days. Trips within Australia must be more than a 100 km radius from your home or usual place of work in Australia.

Reasons to choose Qantas Travel Insurance for your trip in Australia

Comprehensive Cover

Our range of travel insurance policies provide comprehensive cover and value for money.

Easy Claims Process

Claims can be lodged online 24 hours a day, 7 days a week online via our claims portal.

Earn Qantas Points

All Qantas Travel Insurance policies earn Qantas Points. Plus, purchase a policy by 12 March to earn 150 bonus Qantas Points. 

If something goes wrong, we’re here to help

Make a claim

If your trip hasn’t gone as planned and you need to make a claim, we’re here to help you every step of the way.

Claims can be lodged 24 hours a day, 7 days a week online via our claims portal or by downloading a claim form and emailing it to us. 

Call: 1800 954 017 (within Australia) or +61 3 9522 4839 (from overseas)

Email: qantasinsuranceclaims@aig.com

Learn More

Frequently Asked Questions

Important Information

Qantas Travel Insurance is issued by AIG Australia Limited ABN 93 004 727 753, AFSL 381686 (“AIG”). Qantas Airways Limited is an authorised representative (AR 261363) of AIG. This is general advice only and your objectives, financial situation or needs have not been taken into account. You should consider whether the advice is suitable for you and your personal circumstances. Before making any decision to buy the travel insurance, you should read the Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG).

You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.