Information regarding your privacy

Travel Insurance

Qantas Airways Limited (Qantas) and nib Travel Services (Australia) Pty Limited (nib) issue this collection notice jointly with respect to the Qantas Travel Insurance quote and application process.

The protection of your personal information is very important to us.

Qantas and nib and their related bodies corporate only collect information from you that is relevant to providing you with products and services, in accordance with both the Qantas Privacy Policy and the nib Privacy Policy.

Without this information we may not be able to provide these products and services to you.

Your information may be disclosed to other people involved with the provision of these products and services as set out in the Qantas Privacy Policy and the nib Privacy Policy. These other people may include:

  • any insurance intermediary involved in the transaction;

  • consultants, agents, contractors and service providers, and those that act as data processors, auditors or external advisers for Qantas or nib;

  • other parties who may be involved in your care; and

  • other insurers, for the purpose of seeking claims recoveries or to assist them to assess insurance risks. We may also obtain information about you from some of the above where necessary.

The Qantas Privacy Policy and nib Privacy Policy contain information about how you can access the personal information that we hold about you and how you can correct it as well as information about how you can make a privacy complaint and how the complaint will be handled.

Your information may be held by some of our service providers in overseas locations. These locations are set out in the Qantas Privacy Policy and nib Privacy Policy.

If you need to contact us to discuss any privacy related issue or query, you can write to us at:

Qantas Travel Insurance nib Travel Claims PO Box A975, Sydney South, NSW, 1235 AUSTRALIA