Use Qantas Points or cash to help protect your trip
Australian Travel Insurance
- Earn up to 15,000 Qantas Points with every policy.
- Earn 1 point per $1 spent on your premium.
- Includes cover for trip cancellation, luggage and car rental excess.
All policies earn Qantas Points. To earn the maximum amount of points a min. spend of $1,500 applies.
Earn Qantas Points for taking out a policy
Plus, earn 1 point per $1 value of your premium
What does our Australian travel insurance cover?
Children Covered
Children under 12 are covered at no additional cost with all of our policies provided they are travelling with an adult on a trip.
Cancellation Costs
Up to $5,000 cover for trip cancellation costs if you get sick before or while you’re on your trip.
Trip Delay
Up to $600 cover if your pre-booked public transport is delayed from departing for more than 6 hours.
Rental car excess
Up to $8,000 (per policy) to cover the insurance excess if you have an accident or if the car is stolen.
Luggage & personal effects
Up to $5,000 cover if your luggage is lost, stolen or damaged while travelling, plus up to $600 to replace any essentials if your luggage is delayed by at least 6 hours.
Australian Comprehensive travel insurance benefits
- Travel costs related to cancelling or shortening your trip.
- Cover if your pre-booked public transport such as a flight or train trip is delayed by at least six hours.
- Rental car insurance excess if you have an accident or if the car is stolen.
- Replacement cost for luggage that’s lost, stolen or damaged while travelling.
- Replace essential personal belongings if your luggage is delayed by at least six hours.
What's not covered
- Epidemics or pandemics (except for you, someone travelling with you or your relative being diagnosed with COVID-19).
- Government imposed travel restrictions.
- Medical conditions that are not automatically included by the policy, or those for which optional Existing Medical Conditions cover has not been applied for and approved.
- Luggage that’s left unattended.
- Costs for any routine pre-natal care at any stage of pregnancy, and costs for childbirth or post-natal care if you are more than 26 weeks pregnant at the start of or during your trip.
- Extreme or competition sports.
- Snow sports such as skiing unless you purchase the Snow Sports Cover option.
- Going on a multi-night cruise unless you purchase the Cruise Cover option.
Optional cover for our Australian Travel Insurance
You may want to consider the following optional cover for added protection. These are available when you purchase your travel insurance policy at travel.insurance.qantas.com or by calling 13 49 60, unless noted otherwise below.
Cruise Cover
Cover for your domestic multi-night cruise, for things like the cancellation of your cruise before the cruise departs, onboard medical expenses, missed shore excursion(s), ship to shore evacuation and missed embarkation.
Snow Sports Cover
Cover for snow sports such as skiing, snowboarding and tobogganing while on your trip. It provides cover for costs for damaged equipment, pre-paid lift passes, lessons or ski gear hire and if the ski field is closed.
Specified Items Cover
Cover for items valued higher than our standard benefit limits if they are lost, stolen or damaged on your trip. Items that can be listed include smartphones, laptops, camera equipment and sporting equipment.
To add this cover when purchasing, please call 13 49 60.
Existing Medical Conditions
Cover for existing medical conditions that are not automatically included under our policy. You can complete the online medical assessment when you’re purchasing the policy and we’ll tell you immediately if we can cover your conditions and if there is an additional premium payable. There is no cover for any medical expenses and medical evacuation under the Australian Comprehensive plan except as provided under Cruise optional cover.
Do you travel often?
Why not consider our Annual Multi Trip policy? Designed for frequent travellers with cover for an unlimited number of trips within Australia and overseas in a 12-month period. Each trip can be up to a maximum of 45 days. Trips within Australia must be more than a 100 km radius from your home or usual place of work in Australia.
Reasons to choose Qantas Travel Insurance for your trip in Australia
Comprehensive Cover
Our range of travel insurance policies provides comprehensive cover and value for money.
Easy Claims Process
Claims can be lodged online 24 hours a day, 7 days a week online via the claims portal.
Earn and Use Qantas Points
Not only can you earn points with every policy you take out, you can also use your points to help protect your trip.
If something goes wrong, we’re here to help
Make a claim
If your trip hasn’t gone as planned and you need to make a claim, we’re here to help you every step of the way.
Claims can be lodged 24 hours a day, 7 days a week online via the claims portal or by downloading a claim form and emailing it to us.
Call: 1800 954 017 (within Australia) or +61 3 9522 4839 (from overseas)
Frequently Asked Questions
Important Information
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Qantas Travel Insurance is issued by Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507 (“ZAIL”). Qantas Airways Limited, ABN 16 009 661 901 (“Qantas”), is an authorised representative (AR 261363) of ZAIL. This information is general in nature only and has been prepared without taking into account your objectives, financial situation or needs. You should consider whether the advice is suitable for you and your personal circumstances. Before making any decision to buy the travel insurance, you should read the Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG). ZAIL engages affiliated entities within the Zurich Insurance Group to provide services in support of this insurance as permitted by applicable laws.