Qantas Health Insurance - Policyholder Coronavirus Support Package

31 Mar 2020 2 min read

Qantas Health Insurance - Policyholder Coronavirus Support Package

Qantas Health Insurance, has announced the following member support package in response to the coronavirus pandemic (COVID-19). The support package will be available for existing members (as at 26 March 2020) to access for initially a 3 month period, with this to be reviewed prior to 30 June 2020.

  • Expanded coverage for chest, lung, kidney and bladder or other treatment related to COVID-19 across all levels of hospital cover (including Basic and Bronze where currently excluded) at no additional cost.

  • Ability for existing members who are experiencing financial hardship to access special premium relief.

  • Ability for existing members who are experiencing financial hardship to suspend their health insurance policy and premium payment for up to six months while remaining covered for COVID-19 related treatment. For coverage for other treatments or services, you will need to resume your cover.

  • Access to a specialist 24/7 health management and assistance team, nibAssist, for our members who require COVID-19 medical and non-medical health support. Call nibAssist on 1300 814 077

  • Exploring a range of clinical and community health initiatives with our underwriter nib health funds to assist in the identification and treatment of those vulnerable or at risk to COVID-19.

Please refer to our FAQs for more information or call us on 13 49 60 if you would like to discuss your situation.

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