How do I join Qantas Health Insurance?

Joining Qantas Health Insurance is easy. Get a quick quote online to compare our cover options, or call our Qantas Health Insurance team at 13 49 60 for assistance. We're available Monday to Friday,…

Qantas Health Insurance Points Frenzy - Early Access

Being a Qantas Wellbeing App user just got more rewarding with early access to the Qantas Health Insurance Points Frenzy. Earn up to 150,000 Qantas Points over 6 months for joining or switching to Qa…

WIN 1 of 20 x $1,000 bp gift cards

WIN 1 of 20 x $1,000 bp gift cards when you join Qantas Car or Home Insurance by 28 May. How to enter: Step 1 - Get a car or home insurance quote online or over the phone Step 2 - Join and you’ll rec…

Is water damage covered?

Your home is covered for damage caused by a storm or from escaping liquid. We also offer optional Flood Cover, which can be purchased when you buy the policy or at any time afterwards by calling us on 13 49 60.

Am I covered for flood?

You’ll only be covered if you have added the optional Flood Cover to your home insurance policy. If you have our Flood Cover, upon acceptance of any flood claim we’ll pay to repair or replace damage to your flooded home and/or contents, up to your sum insured.

Qantas Travel Insurance Competition 2024

Take out a Qantas Travel Insurance policy by 26 November 2024 for your chance to win. Prizes: 1 x $15,000 Qantas Luxury Holidays Voucher. 5 x $2,000 Qantas Luxury Holidays Vouchers. How to enter: Log…

How do I receive support or give feedback about the Qantas Wellbeing App?

Go to the Settings section within the Qantas Wellbeing App, and use the ‘Send Feedback’ or ‘Contact Support’ feature to send us a message. Our Qantas Wellbeing App support team will respond to you as…

Why are some product premiums increasing more than others?

A number of factors are considered when reviewing the premium of each product, including forecast claims expenses, underlying inflation in hospital and extras services costs and product changes. As l…

Why has the NSW Government’s single room rate requirement been applied to my premium price?

In December 2024, the NSW Government announced all health funds in NSW will pay single room rates when their members stay in a public hospital. This extra 1.70% per week cost will be effective from 1…

What are the preventative dental changes and what does this mean for you?

From 2 June 2025, we’re introducing changes to preventative dental services such as check-ups and cleans, to align with clinical best practice. Whilst your annual limits will not be changing, we’re i…

How the Australian Government Rebate adjustment will impact your premium

The Australian Government Rebate (AGR) on private health insurance is an amount that the Federal Government pays towards your health cover to help make it more affordable and accessible for everyone.…

If I make a payment for premiums due prior to 1 April 2025 will I need to pay the higher premium price?

No. You will be charged the previous premium price for the number of days you are in arrears prior to 1 April. The new premium price will only apply from 1 April 2025. For example: Zoe has paid up to…

Why should I keep my private health insurance cover?

Having private health insurance not only provides cover for you in your time of need but can help you avoid lengthy wait times for public hospitals, help offset the costs of health care services not…

When is the last date I can make a pre-payment to avoid the premium increase?

All payments must be received and processed by 31 March 2025 to lock in your current premium price. You can pay by credit card over the phone up to the close of business (7pm AET) on 28 March, howeve…

I paid my premium for the year in advance to avoid the premium changes. Do I need to pay an additional amount?

No, you don’t have to do anything. The premium increases are not due until your next payment on or following 1 April 2025. For example: Mark paid his premium for a year on 1 February 2025. This premi…

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