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How do I succeed the sleep health challenge?

To succeed the sleep health challenge, you need to: Place your phone down at least 30 minutes before your set bedtime. Avoid using or moving your phone until you wake up. If you have not been able to…

How many points can I earn through the sleep health challenge?

If you currently hold an Eligible Qantas Insurance Product you will earn 5 Qantas Points each night you successfully complete the Sleep Health Challenge. App users in the 28-Day Trial can earn 2.5 Qa…

What happens if I move or use my phone before my set wake time?

To succeed the sleep health challenge, you need to: Place your phone down at least 30 minutes before your set bedtime. Avoid using or moving your phone until you wake up. We’ve built in some flexibil…

What happens if I don’t enable Motion Tracking or Usage Tracking in the Sleep Health Challenge?

If you do not enable Motion Tracking or Usage Tracking you will not be able to use the Sleep Health Challenge. Enabling access to Motion Tracking (iPhone) and Usage Tracking (Android) will not affect…

Why didn’t I receive a phone down reminder?

If you expected to receive a phone down reminder, but did not, try the following: If you use “do not disturb” mode or mute your notifications, you may want to adjust your settings so that you can hea…

Can I see a results history for my sleep health challenge?

You can view your sleep health challenge results from the past 7 days. From the “Sleep Health Challenge” screen, tap on “RESULTS”. Scroll down to view your history from the past 7 days.

Why can’t I make my bedtime less than 6 hours?

We have set a limit based on the recommended healthy amount of sleep for most adults. The Sleep Health Foundation recommends that most adults need 7 to 9 hours of sleep each night, while a very small…

Can I set a different bedtime for different days of the week?

Currently you can only set one bedtime at a time. If you wish to change your bedtime, you can access these settings by tapping on the bedtime or wake buttons located on the sleep health challenge scr…

How can I change my bedtime and phone down reminder settings?

To change your phone down settings: From the “Challenges” screen, tap on “Sleep Health Challenge”. Make sure the “Bedtime” tab is selected (located near the top of the screen). Tap on your bedtime or…

How does the “Delay Bedtime by 30 mins” button work?

When you tap “Delay Bedtime by 30 mins”, your bedtime and phone down time will be delayed by 30 minutes that day. For example, if your phone down time is scheduled to start at 10:00pm and you tap the…

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