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Up to what age will my children be covered under my policy?

Under a Family or Single Parent Family policy, children can be covered if they are under the age of 21. Children aged 21 to 30 years (inclusive) can also be covered as Student Dependants if they are…

How do I join Qantas Health Insurance?

Joining Qantas Health Insurance is easy! Just do a quote online to compare our levels of cover. Once you’ve selected the health cover for your needs, you can purchase the policy online or by calling…

What payment options are available?

The most common way to pay is via direct debit using a debit account or credit card. You can also use Points Plus Pay - you just need to have a Qantas Points balance to cover your first installment.…

I’m currently under my parent’s policy, when will I need to get my own?

You may be covered under your parents’ policy up to the age of 21. If you’re aged 21 to 30 years (inclusive), studying full-time and not married (or in a defacto relationship) you may still be covere…

Will I have to serve waiting periods again if I am switching from another health fund?

No, not if you are switching from a comparable level of cover. We’ll recognise the waiting periods already served on comparable services so you can claim straight away. The break between switching fr…

When will I receive my membership card?

Membership cards for you (and your partner if applicable), will arrive by mail in approximately 7-10 business days.

Is there a cooling off period for Qantas Health Insurance?

Yes, you have 30-days to change your mind and receive a refund as long as you haven’t made any claims within that time. If you had chosen a Policy Start Date that is different to the date you made th…

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