All Categories ​>​ ​Travel Insurance ​ > ​ ​Travelling when warnings are in place ​>​ If the government issues a ‘Do not travel’ warning for my destination while I’m there, will I have cover for coronavirus-related expenses?

If the government issues a ‘Do not travel’ warning for my destination while I’m there, will I have cover for coronavirus-related expenses?

If you remain in a country or region despite a ‘Do Not Travel’ warning being issued for coronavirus by the Australian government, the policy will not offer cover for coronavirus.

If you are stuck overseas and need assistance, you can contact our Emergency Assistance team; cover may be available for some coronavirus-related events, depending on your specific circumstances. However, the policy does not cover cancellation or additional expenses incurred following the issue of a government “Do Not Travel” warning arising from coronavirus-related events nor for losses that arise from an epidemic, pandemic or World Health Organization declaration of a public health emergency of international concern. Refer to the Product Disclosure Statement for all policy terms, conditions, limits and exclusions.

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Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited ABN 81 115 932 173 AFSL 308461 (nib Travel Services) and underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441). Qantas (AR 261363) is an authorised representative of nib Travel Services. This is general advice only. You should consider the Product Disclosure Statement (PDS) and your personal circumstances before making any decision about whether to acquire a travel insurance product. Insurance cannot be purchased more than 12 months before travel.

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