All Categories ​>​ ​Travel Insurance ​ > ​ ​Coronavirus ​>​ What’s covered under the Coronavirus Travel Costs benefit?

What’s covered under the Coronavirus Travel Costs benefit?

Our International and Australian Comprehensive plans include cover up to a limit of $2,500 per primary traveller. Our Annual Multi Trip plans includes cover up to a limit of $7,500 per primary traveller.

As cover varies between plans it is important to check the Product Disclosure Statement for full details.

All of our products include cover for:

  • Cancellation if you or a member of your travelling party are diagnosed with COVID-19 and cannot travel
  • Additional expenses if you are denied boarding to your scheduled public transport
  • Quarantine costs if you contract COVID-19 or are a close contact whilst on your trip
  • If you have to cancel your trip due to a close relative being hospitalised with COVID-19

What we don’t cover:

  • While a country or region has a 'Do Not Travel' warning in place for an event, our travel insurance won't cover you for loss that arises from that event if you: travel to; plan to travel to; or remain in that country or region. This includes claims relating to COVID-19 for travel in a country or region where there is a ‘Do Not Travel’ warning in place due to COVID-19, regardless of the date your policy is purchased.
  • Losses arising from government prohibition, regulation or intervention, including travel bans and border closures.
  • Losses arising from failure to follow advice from official bodies, including vaccination advice where applicable.
  • When you buy or extend a policy or make or undertake travel arrangements when you are aware, or a reasonable person in your circumstances should have been aware, of circumstances that could lead to a claim.
  • Ignoring doctor’s advice and travelling anyway – many of us have probably hopped on a plane with the sniffles before but, times have changed.
  • Quarantine when required as a matter of course when you’re returning to your home in Australia or travel interstate or overseas -  this is an expense that you should incorporate into your travel plans.


Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited (nib) ABN 81 115 932 173 AFSL 308461 and underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193. Qantas (AR 261363) is nib’s authorised representative and acts on behalf of nib. This is general advice only. Consider the Product Disclosure Statement (PDS), Target Market Determination (TMD) and your personal circumstances before you buy.

Was this information helpful?

Powered by HelpDocs (opens in a new tab)