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If I need medical treatment overseas, will you only pay up to $2,500?

The ‘Coronavirus Travel Costs’ benefit (which has a limit of $2,500 per primary traveller) is separate to the ‘Medical Expenses’ and ‘Medical Evacuation and Repatriation’ benefits (which have higher limits). Rest assured that if you incur medical expenses overseas for an event covered under the policy, including if you contract coronavirus, and it’s not related to an existing medical condition, cover is available for up to 12 months from the date the illness first appears. Make sure you contact our Emergency Assistance team if you need medical help overseas, and as soon as possible if you need to attend hospital.


Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited ABN 81 115 932 173 AFSL 308461 (nib Travel Services) and underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441). Qantas (AR 261363) is an authorised representative of nib Travel Services. This is general advice only. You should consider the Product Disclosure Statement (PDS) and your personal circumstances before making any decision about whether to acquire a travel insurance product. Insurance cannot be purchased more than 12 months before travel.

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