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If I'm placed in compulsory quarantine (e.g. following a coronavirus test) and have to cancel or change my trip, will my costs be covered?

Under the ‘Coronavirus Travel Costs’ benefit, we offer cover for additional expenses you incur, up to the benefit limit, if you are required to quarantine as a result of your diagnosis of, or confirmed close contact with a case of, coronavirus during your trip.

You will need to provide written documentation from the attending medical practitioner or local health authority that confirms that, due to your diagnosis or confirmed close contact, you were required to quarantine.

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Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited ABN 81 115 932 173 AFSL 308461 (nib Travel Services) and underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441). Qantas (AR 261363) is an authorised representative of nib Travel Services. This is general advice only. You should consider the Product Disclosure Statement (PDS) and your personal circumstances before making any decision about whether to acquire a travel insurance product. Insurance cannot be purchased more than 12 months before travel.

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