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If I get coronavirus and have to cancel or change my trip, will my costs be covered?

If you are medically unfit to travel due to a diagnosis of coronavirus and have to cancel your trip, there is cover available under the ‘Coronavirus Travel Costs’ benefit up to the benefit limit for your non-refundable trip costs.

You must have confirmation from a medical practitioner that, due to your coronavirus diagnosis, you are medically unfit to continue with your original travel plans.

In order to be covered, your symptoms must first appear, and diagnosis must be made, after your policy has been purchased.

There’s no cover if you buy a policy when you are aware, or a reasonable person in your circumstances should have been aware, that you are unable to travel - such as buying a policy after you’ve had close contact with a case of coronavirus and you know you need to get tested.

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Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited (nib) ABN 81 115 932 173 AFSL 308461 and underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193. Qantas (AR 261363) is nib’s authorised representative and acts on behalf of nib. This is general advice only. Consider the Product Disclosure Statement (PDS), Target Market Determination (TMD) and your personal circumstances before you buy.

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