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If I'm placed in mandatory quarantine on my trip because I have (or might have) coronavirus, will my quarantine costs be covered?

If you are diagnosed with coronavirus (or have had a confirmed close contact with a case of coronavirus) during your trip and are confined to compulsory quarantine, there is cover available for your reasonable additional travel, accommodation, meals and entertainment costs up to the benefit limit. To be covered, the attending medical practitioner or local health authority must advise us in writing that your quarantine is necessary due to the diagnosis or confirmed close contact. 

Self-isolation or mandatory quarantine for travellers which arises for any reason (other than being diagnosed with coronavirus or having confirmed close contact with a case of coronavirus) is not covered under our policies; for example, if all travellers entering a country or region are required to undergo a mandatory quarantine period on entry, costs associated with this are not covered.

Read the Product Disclosure Statement for all policy terms, conditions, limits and exclusions.

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Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited ABN 81 115 932 173 AFSL 308461 (nib Travel Services) and underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441). Qantas (AR 261363) is an authorised representative of nib Travel Services. This is general advice only. You should consider the Product Disclosure Statement (PDS) and your personal circumstances before making any decision about whether to acquire a travel insurance product. Insurance cannot be purchased more than 12 months before travel.

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