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If I'm placed in mandatory quarantine on my trip because I have (or might have) coronavirus, will my quarantine costs be covered?

If you are diagnosed with coronavirus (or have had a confirmed close contact with a case of coronavirus) during your trip and are confined to compulsory quarantine, there is cover available for your reasonable additional travel, accommodation, meals and entertainment costs up to the benefit limit. To be covered, the attending medical practitioner or local health authority must advise us in writing that your quarantine is necessary due to the diagnosis or confirmed close contact. 

Self-isolation or mandatory quarantine for travellers which arises for any reason (other than being diagnosed with coronavirus or having confirmed close contact with a case of coronavirus) is not covered under our policies; for example, if all travellers entering a country or region are required to undergo a mandatory quarantine period on entry, costs associated with this are not covered.

Read the Product Disclosure Statement for all policy terms, conditions, limits and exclusions.

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Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited (nib) ABN 81 115 932 173 AFSL 308461 and underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193. Qantas (AR 261363) is nib’s authorised representative and acts on behalf of nib. This is general advice only. Consider the Product Disclosure Statement (PDS), Target Market Determination (TMD) and your personal circumstances before you buy.

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