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What is Qantas Health Insurance doing to help reduce out-of-pocket expenses?

We understand that one of the biggest pain points for our members is out-of-pocket costs, which is why we’ve introduced a range of initiatives to better inform our members about what to expect before going to hospital or visiting a medical provider and help minimise these expenses.

These initiatives include our MediGap scheme designed to eliminate out-of-pocket costs for our members; our underwriter, nib’s Find a Provider tool which allows members to quickly and easily determine the likelihood of being charged a gap payment by their medical provider; as well as nib’s growing First Choice Network – if you choose a provider who is part of the First Choice Network you may pay less towards the cost of your treatment.

In addition, the recently established Clinical Partners program provides our members with the guarantee of no out-of-pocket costs for knee or hip replacement surgery with selected healthcare providers.

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